Use this list to ensure your brand is fully onboarded and ready to launch.
1. Install the Mate Shopify app
Head to the Shopify App Store and install the Checkmate app.
2. Accept required permissions
You'll be prompted to review and install the necessary scopes for the app. Click Install — this grants Mate the access it needs to run properly.
3. Complete the onboarding flow
Click the Installation menu and follow the onboarding flow to enter all your details.
4. Add your marketing contact
5. Add your technical contact
6. Set up your pixel
The Mate pixel lets us identify site visitors, track high-intent actions, and power personalized enrichment and targeting (if enabled). It's essential for syncing data to your CRM and unlocking campaign performance.
Note — GTM is recommended if you're using a custom Shopify theme or are running a headless setup. We recommend setting up both Google Tag Manager (GTM) and the embedded code for the best tracking coverage.
7. Klaviyo integration
This step is important because for Enrichment, it allows Mate to directly add enriched customer data to your CRM. For Targeting, it enables Mate to ensure incrementality.
- Set the Private API Key to Checkmate
- Set Access Level to Full Access
8. Add your payment method (for Enrichment)
To activate your 14-day free trial of the Enrichment product, add your billing info through the link we emailed. If you didn't get it, reach out to support@joincheckmate.com.
9. Book an onboarding call
Once the above is complete, we recommend booking an onboarding call to:
- Review new CRM segments and flow opportunities
- Explore partner deals (if using Targeting)
- Answer any integration or strategy questions
Tip — You don't need to activate all products at once. We recommend starting with Enrichment or Targeting (whichever aligns with your current goals), then layering in Audiences once you're ready to collect more granular insights about your shoppers.