Getting Started with Enrichment

Identify anonymous shoppers and enrich your CRM with real-time behavioral data.

Enrichment helps you identify anonymous shoppers and enrich your CRM with real-time, high-intent behavioral data — like product views, cart starts, and checkouts. This fuels smarter segmentation, better retargeting, and more personalized lifecycle flows.

Most brands only recognize a small fraction of their traffic. Enrichment unlocks the rest, giving you visibility into who's browsing — not just who's buying.

Setup instructions

To activate Enrichment, follow the Setup Checklist to make sure the following steps are complete:

  1. Install the Mate Shopify app.
  2. Toggle on the Mate Network.
  3. Set up Google Tag Manager.
  4. Send your Klaviyo API key (for syncing flows and enriched event data). We use this to send enriched customer data and event triggers to your Klaviyo account.
  5. Add your payment method (required for Enrichment) to start your 14-day trial.

Need help? Book an onboarding call and we'll walk you through everything.